Business Concierge
A tailored service designed to streamline your operations and enhance efficiency. Our experts handle your administrative tasks, manage appointments, and ensure smooth logistics, freeing you up to focus on growth and innovation.
Feel the Quality
Our Concept
Virtual Receptionist Plus (VRP)
offers a comprehensive suite of services designed to manage and enhance your business’s front-end interactions and back-end operations seamlessly. Our service is built around the core function of a virtual receptionist, handling calls, emails, and live chat with the professionalism and expertise of an in-house team, but with the flexibility and cost-effectiveness of a remote service.
Beyond traditional reception duties, VRP specializes in lead processing and deal closure facilitation. Our team doesn’t just pass messages; we actively engage with your potential leads, assess their needs, and collaborate with you to devise the best strategies to convert inquiries into successful business transactions.
Our Working Plan
Step by Step
01 - Onboarding & Setup
- Conduct an initial consultation to capture your business’s unique needs, services/products, and specific requirements.
- Establish essential communication channels, such as phone, email, and chat systems.
- Integrate with your existing CRM and scheduling tools for seamless operation.
02 - Training, Customization, Launch & Operation
03 - Lead Management, Facilitation & Optimization
Pricing Structure
1. Starter Package
- Targeted at small businesses or startups with basic needs.
- Price Range: $200 – $500 per month.
- Includes up to 100 call answers or chat sessions, with additional interactions charged at a per-unit rate.
2. Business Package
- Designed for growing businesses requiring extended support and more sophisticated lead handling.
- Price Range: $500 – $1,000 per month.
- Includes up to 250 call answers or chat sessions, with a slightly lower per-unit rate for additional interactions than the Starter package.
3. Premium Package
- Aimed at businesses that need around-the-clock support and advanced lead management.
- Price Range: $1,000 – $2,000 per month.
- Includes up to 500 call answers or chat sessions, with the best per-unit rate for additional interactions and prioritized lead handling.
4. Enterprise Custom Solutions
- Customized solutions for large organizations or specific industries with unique needs.
- Pricing: Custom pricing based on services required, typically starting from $2,000 per month and can go upwards of $5,000 or more, depending on the complexity and scope of services.
Additional Considerations
- Setup Fee: A one-time setup fee ranging from $100 to $500 might be applied to cover the initial setup costs, including integration with existing systems and training.
- Per-Unit Rates: Additional interactions beyond the package limits could be charged at $1 to $2 per additional call/chat/email.
- Custom Services: Specific requests outside the standard packages, such as CRM integration or bespoke reporting, could incur additional charges.